Content last updated 2026-07-27

ナレッジ

Zendesk Copilot ナレッジのドキュメント

Copilot ナレッジとは

Copilot ナレッジは、Zendesk Knowledge Center に関連する特定の Zendesk Copilot 機能と設定です。

現在の設定

Zendesk Global
- Sandbox:
  - Writing tools
    - Enhance writing
  - Translations
    - Translate knowledge base articles
    - Exclude terms from translations
      - 現在は使用していません
  - Article context
    - Summarize articles
  - Knowledge Copilot
    - Turn on Knowledge copilot (Early Access Program)
    - Turn on the Conversational Help Center - Lisbon Theme (Early Access Program)
- Production:
  - Writing tools
    - Enhance writing
  - Translations
    - Translate knowledge base articles
    - Exclude terms from translations
      - 現在は使用していません
  - Article context
    - Summarize articles
  - Knowledge Copilot
    - Turn on Knowledge copuilot (Early Access Program)
  - Lisbon theme
    - Turn on the Conversational Help Center - Lisbon Theme (Early Access Program)
Zendesk US Government
- Sandbox:
  - Writing tools
    - Enhance writing
  - Translations
    - Translate knowledge base articles
    - Exclude terms from translations
      - 現在は使用していません
  - Article context
    - Summarize articles
  - Knowledge Copilot
    - Turn on Knowledge copuilot (Early Access Program)
  - Lisbon theme
    - Turn on the Conversational Help Center - Lisbon Theme (Early Access Program)
- Production:
  - Writing tools
    - Enhance writing
  - Translations
    - Translate knowledge base articles
    - Exclude terms from translations
      - 現在は使用していません
  - Article context
    - Summarize articles
  - Knowledge Copilot
    - Turn on Knowledge copuilot (Early Access Program)
  - Lisbon theme
    - Turn on the Conversational Help Center - Lisbon Theme (Early Access Program)

最終更新 September 12, 2026: Merge pull request #526 from kyama0/translation/batch-2026-09-12-1 (a1f3c26a)

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